Telephony

Project a professional image to callers, move your receptionist to other things beyond directing calls and be more responsive and available for customers. Your telephone system is the critical interface that determines how easy it is to use your communication system, and in turn, how productive, effective and satisfied your employees & can be. That's why New Vision offers a wide variety of user friendly telephones and communication options to fit any niche in the business from the front desk to the conference room.

We can provide a software based solution that can integrate with or replace existing hardware.  This allows you to leverage any existing investments you have and build upon those investments to create a Unified Messaging environment for your organization. 

With New Vision you can to choose from a variety of affordable and easy-to-use IP and digital systems, both stationary and mobile with features like automated attendant, voicemail and desktop messaging.

Why do I need it?

The telephone is the first point of contact most customers will have with your business. A good phone system can improve customer service, save time and money, reduce staff turnover and even grow your business. A bad system can be difficult to operate and manage, give a poor first impression, stifle employee productivity, and lead to ongoing costs in time and hard dollars.

Soon all voice and data traffic will run on a unified network because of the cost savings involved. Combining the potentially numerous pieces of voice and data communications equipment into a single, fully integrated communications platform can mean faster response times and a lower total cost of ownership.

Businesses of all sizes want to be able to take advantage of today's quickly changing technology without scrapping their whole communications system. An open architecture that allows for easy upgrading of both hardware and software enables your system to grow with your business.

Where do I start?

Determine a budget 
Reduce operating costs - improved customer service with advanced applications, and simplified local or remote network management are all possible today with the right communications system.   Small and Medium sized businesses have options that can be taylored to your needs and budget.

Determine what features are important to you currently
Simplify Communication and Business Processes - New Vision can provide a  system that's straightforward, reliable, cost effective and easy to use. We have a wide variety of user-friendly IP and digital telephones to fit any niche in the business.

Determine what painpoints you are trying to rectify
Save Time and Money - The latest phone system technologies have time-saving features that enable staff to be more effective and less frustrated. Voice mail, caller ID and Internet phoning and data file sharing are all benefits to your staff's productivity. When customers call, they expect to reach the right person -- right away. Voice mobility throughout the workplace enables callers to reach employees directly, whether those employees are at their desk, in a meeting, in the warehouse or on the showroom floor. Nortel offers high-quality, in-building mobile telephony solutions that provide services across the workplace, including the sleek Business Series Terminal T7406E, the Digital Mobility 7430 and 7440 -- as well as the WLAN Handset 2200 Series and IP Softphone 2050 for telecommuters or road warriors. So, workers can stay connected through their phone as they conduct business across company facilities or while on the go.

Determine what your future needs will be
Grow with Your Business - Modular architecture provides flexible and scalable solutions that can be configured for your needs today while offering expansion possibilities for the future.
 
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